Privacy Policy

At Melly™, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

  1. Personal Information: When you make a purchase, we collect your name, shipping address, billing address, email address, and phone number to fulfill your order.

  2. Payment Information: To process your payments, we collect your payment card information, but we do not store it. All payment transactions are securely handled by trusted payment processors.

  3. Communication Data: We may collect information such as your email, phone number, and mailing address when you subscribe to our newsletter, participate in surveys, or contact our customer support.

  4. Website Usage Data: We collect information about your browsing activity on our website, including your IP address, browser type, device type, and operating system.

How We Use Your Information

  1. Order Fulfillment: We use your personal information to process and ship your orders, communicate order updates, and address customer service inquiries.

  2. Marketing: With your consent, we may send you promotional emails about new products, special offers, or other updates. You can unsubscribe at any time.

  3. Website Improvement: We use website usage data to analyze and enhance your experience on our site, including optimizing our website's performance and security.

Data Security

We implement security measures to protect your personal information, including encryption, access controls, and regular security audits. While we take these precautions, no online transmission or storage can be completely secure.

Sharing Your Data

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers for order fulfillment, payment processing, and marketing activities. We ensure that these providers also maintain the security and privacy of your data.

Cookies

Our website may use cookies to enhance your browsing experience. You can modify your browser settings to block or delete cookies, but it may affect your site experience.

Your Privacy Choices

You can update, correct, or delete your personal information by contacting us at [contact email]. You can also opt-out of our marketing communications.

 

 

By using our website and services, you agree to this Privacy Policy.

If you have any questions or need further assistance, please contact our customer service team at support@melly.uk.

Thank you for choosing Melly™, and we appreciate your trust in us to protect your privacy.